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FREQUENTLY ASKED QUESTIONS

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FREQUENTLY ASKED QUESTIONS:

[ Domain Registration ]

1. What is Domain Registration?
2. What is a domain or domain name?
3. What are the guidelines for registering a domain?
4. Do I have to have a domain name to get a hosting account at Websites By Kristen?
5. How do I register a domain name?
6. What is a Name Server?
7. What's a Nameserver got to do with a domain name?
8. How do I make my domain point to your servers?
9. Can I choose whatever domain registrar I want to use and still be hosted by your company?
10. Will my web site be visible online as soon as I sign up for my domain name and hosting account?
11. Can I upload files to my web hosting account before the DNS resolves?
12. How much does it cost to register a domain through you?

[ Domain Transfer ]

1. Can I transfer my domain name to your service?
2. Do I have to transfer my domain to your service in order to obtain hosting through you?
3. Will I lose email when I transfer my hosting or domain to Websites By Kristen?
4. What does it mean to transfer registrars?
5. How much does it cost?
6. Will transferring change my information?

[ Hosting ]

1. What is web hosting?
2. What does disc space refer to?
3. What does data transfer or bandwidth refer to?
4. Are you able to support webpages designed through dreamweaver or frontpage?
5. Can you host Windows/Access/ASP/.Net web sites?
6. How do I add a database to my hosting account?
7. How do I manage MySQL databases?
8. Can I make a script run periodically (using cron)?
9. Can I transfer to your hosting without transferring my domain name to you?

[ Search Engine Optimization ]

1. What is Search Engine Optimization (SEO)?
2. Do you provide SEO marketing services?
3. You uploaded my website this week. Why can't I find it when I search for it in my search engine?
4. What is my site ranking dependent on?
5. What can I do myself to help the ranking of my website?
6. What do you do to help my website's search engine ranking when creating my website?

[ Website Design ]

1. How much does it cost to have my website designed?
2. I need a script or program written for my website. Can you do this for me?
3. If I want changes to my website in the future, can you do this for me?
4. How long will it take to design my site?
5. What do you require to build my website?
6. Can I update my website myself?
7. How do people find my website?
8. I already have hosting. Can I still have your company design my website?
9. Will you design an adult/pornographic website?

[ Website Design Payment and Billing ]

1. What payment methods do you accept?
2. What is the payment process once I agree to have Websites By Kristen create my website?
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